Achievements of Rene Buergin

Owner of Bürgin Hörerlebnis (Buergin Hearing Experience) Audiology & Hearing Instrument Specialist

As Managing Director of the Audiology Division
Import Akustik at IO Verwaltungs-GmbH

Opening of the first Import Akustik POS within Import Optik at Einsiedeln / Switzerland on April16th, 2016
Opening of the second Import Akustik POS within the Import Optik at Egerkingen / Switzerland on June 1st, 2017
Opening of the third Import Akustik POS weithin Import Optik at Goldau / Switzerland on November 30st, 2018
www.import-akustik.ch

As Head of Audiology at Neuroth AG

As Head of eLearning at Neuroth AG

Design, planning, budgeting, writing the request book, as well as coordination of the creation and implementation of the “Neuroth eCampus”
Design, creation and implementation of new eLearning standards
Creation of eLearning-Modules in scorm-format with narration
Administration of the "Neuroth eCampus"

As Training Manager at Oerlikon Solar

Developed an e-learning concept within 4 weeks
Introduced self-paced presentations to Oerlikon Solar
Designed an new concept for NEO (New Employees Orientation)
Conducted New Employee Orientation, SAP, SharePoint and technical trainings as of 3rd week of start in new role

As International Audiology Training & Business Development Manager at Phonak Communications AG

Designed, rolled out and tracked int. audiology training programs
Created and enrolled training curriculums
Created synchronous and asynchronous eLearning lectures based on the latest scientific data
Proposed, planned, budgeted and coordinated the creation of internet based applications to provide product, configuration, information and competitive intelligence based on SAP, Hybris, CQ5 and the Phonak marketing database together with internal and external partners
Enabled 5 international speakers to have lectures via the company’s eLearning platform at a congress in Stuttgart within 10 days (travel ban due to Iceland volcano eruption)
Organized, coordinated and provided webcast on various conferences:

As International Audiology Training Manager & eLearning Coordinator at Phonak AG

Co-founder of the company’s e-learning program “iLearn”
Introduced the Adobe Connect platform from nil to a total of more than 6000 registered users, ~400 meeting hosts, ~200 training managers and more than 50 authors
Proposed, evaluated and budgeted a LMS (learning management system) to track and coordinate e-learning activities effectively
Evaluated LMS: CLIX (winner), Global Teach, Umantis
Co- organized the 1st virtual audiology conference over 48 hours with speakers from all time zones and a total of ~700 participants
Proposed, developed and budgeted an internet based course with
6 modules, interactive training applications, performance control via on-line tests as well as certification with an option for mentoring students online

As International Audiology Training Manager in International Sales at Phoank AG

Created educational programs to support wholesale as well as retail partners in promoting Phonak hearing instruments
Developed an action plan in coordination with the international sales managers in order to meet their needs according the milestones in the respective markets
This includes press meetings, evening functions, local seminars as well as the participation at regional conferences
Known speaker representing the company, enhancing brand awareness

As Sales Manager and Trainer at Switzerland for GN ReSound

Developed a customer care center from scratch
Implemented an internal quality control
Helped to ramp down Beltone Switzerland during the merge of Beltone into the GN ReSound group